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Frequently Asked Questions
What is your deposit policy? All deposits are non-refundable and non-transferable. Deposits are required to secure all appointments. If you cancel or reschedule improperly, you must pay another deposit to book a new appointment.
What’s the policy for late arrivals? A 10-minute grace period is allowed. After that, your appointment will be canceled, and the full price of the service will be charged. This policy helps avoid scheduling conflicts and ensures fairness to all clients.
Do I need a consultation before booking? Consultations are required for clients experiencing hair loss, scalp concerns, or who are unsure of which service to book. This ensures proper assessment and a customized treatment plan.
Do you accept walk-ins? No. Junons World operates by appointment only. All services must be scheduled in advance.
How do I book an appointment? All appointments must be booked online through StyleSeat. https://www.styleseat.com/junonsworld
Can I reschedule my appointment? Yes, you may reschedule your appointment by signing into your account and editing your session. Your deposit will transfer to the new date. However, if you reschedule more than once, your appointment will be canceled, and your deposit will not be refunded.
What happens if I book the wrong service? If the wrong service is booked, there will be an additional $20 charge at the time of service. Ensure you review your booking carefully or reach out for guidance to avoid extra fees. Add-ons cannot be booked alone—they must accompany a primary service.
How should I prepare for my appointment? Hair must be free of previous styles. Additional fees may apply for detangling or takedown services if needed.
Do I need to bring my own hair for services? Yes, clients must bring their own hair extensions or materials to achieve the desired look. Hair is not provided by the salon.
What services does Junons World specialize in? Junons World specializes in natural hair care, protective styles, scalp treatments, and non-surgical hair restoration. Services are designed to support healthy hair growth and address scalp conditions such as thinning hair and alopecia.
Do you offer services for hair loss or alopecia? Yes. Specialized services are available for clients experiencing hair loss, thinning edges, and scalp conditions. A consultation is required before treatment.
What is included in a scalp treatment? Scalp treatments are designed to remove buildup, improve scalp health, and support healthy hair growth through detox and steam therapy.
What makes Junons World different? Junons World focuses on results-driven care rooted in scalp health, education, and customized treatment plans designed for long-term hair growth and restoration.