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​General Services and Policies
What happens if I book the wrong service? If the wrong service is booked, there will be an additional $20 charge at the time of service. Ensure you review your booking carefully or reach out for guidance to avoid extra fees. Add-ons cannot be booked alone—they must accompany a primary service.
Can I reschedule my appointment? Yes, you may reschedule your appointment by signing into your account and editing your session. Your deposit will transfer to the new date. However, if you reschedule more than once, your appointment will be canceled, and your deposit will not be refunded.
What’s the policy for late arrivals? A 10-minute grace period is allowed. After that, your appointment will be canceled, and the full price of the service will be charged. This policy helps avoid scheduling conflicts and ensures fairness to all clients.
Are deposits refundable? No, all deposits are non-refundable. If you cancel or reschedule improperly, you must pay another deposit to book a new appointment.
Do I need to bring my own hair for services? Yes, clients must bring their own hair extensions or materials to achieve the desired look. Hair is not provided by the salon.
Non-Surgical Hair Replacement
What is a cranial prosthesis (medical wig)? A cranial prosthesis is a custom-made wig designed for individuals experiencing hair loss due to medical conditions like chemotherapy, alopecia (CPT Code A9282), or other medical treatments. These wigs are designed to fit comfortably and mimic your natural hair texture and style. NPI Numbers for Junons World: [Include your NPI numbers here]. These numbers ensure our services are professionally recognized for insurance purposes.
How does a cranial prosthesis differ from a regular wig? Cranial prostheses are made with high-quality, durable materials and customized to fit your scalp perfectly, ensuring comfort and a natural appearance. They also comply with medical coding and insurance requirements.
When should I get fitted for a cranial prosthesis if I’m starting chemotherapy? It’s best to schedule a fitting as early as possible, ideally before treatment starts. This ensures we can match your natural hair color and style closely, creating a seamless look.
Will my insurance cover a cranial prosthesis? Many insurance companies partially or fully cover cranial prostheses. You’ll need a prescription for a "cranial prosthesis" from your doctor. Important: Avoid using the term "wig" on any prescription or documentation to ensure proper coverage. CPT Code A9282 is the insurance code for this service.
What if I have thinning hair but don’t require a full wig? We offer a variety of hairpieces to address partial hair loss or thinning. Schedule a private consultation to discuss the best options for your needs.