Frequently Asked Questions

1. What is your deposit policy?

Deposits are required to secure appointments and are non-refundable and non-transferable. Cancellations or rescheduling that fall outside the salon’s booking policy may require a new deposit before another appointment can be scheduled.

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2. What’s the policy for late arrivals?

A 10-minute grace period is allowed. After that, your appointment will be canceled, and the full price of the service will be charged. This policy helps avoid scheduling conflicts and ensures fairness to all clients.

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3. Do I need a consultation before booking?

Consultations are required for clients experiencing hair loss, scalp concerns, or who are unsure of which service to book. This ensures proper assessment and a customized treatment plan.

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4. Do you accept walk-ins?

No. Junons World operates by appointment only. All services must be scheduled in advance.

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5. How do I book an appointment?

All appointments are booked online through StyleSeat. Select the service that best fits your needs and choose an available appointment time.

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6. Can I reschedule my appointment?

Yes, you may reschedule your appointment by signing into your account and editing your session. Your deposit will transfer to the new date. However, if you reschedule more than once, your appointment will be canceled, and your deposit will not be refunded.

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​7. What happens if I book the wrong service?

If the wrong service is booked, there will be an additional $20 charge at the time of service. Ensure you review your booking carefully or reach out for guidance to avoid extra fees. Add-ons cannot be booked alone—they must accompany a primary service.

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​​8. How should I prepare for my appointment?

Hair must be free of previous styles. Additional fees may apply for detangling or takedown services if needed.

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​​9. Do I need to bring my own hair for services?

For services that require extension hair or additional materials, clients are responsible for providing their own unless otherwise stated in the service description. Junons World does not provide extension hair.

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10. What services does Junons World specialize in?

Junons World specializes in natural hair care, silk press and styling, protective styles, loc care, and professional hair and scalp treatments. Clients with more specialized hair-loss, thinning, or scalp concerns may be guided to Flourishing Follicle for additional support.

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11. What is included in a scalp treatment?

Scalp treatments are designed to help address buildup, dryness, moisture balance, and overall scalp care. Services may include professional cleansing, hydration, steam, and other care based on your hair and scalp needs.

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12. What makes Junons World different?

Junons World combines professional experience, healthy-hair practices, education, and personalized attention. Services are designed around your individual hair, routine, goals, and maintenance needs rather than a one-size-fits-all approach.